"I would like to take this opportunity to thank you and everyone at Nelsons for everything you have done for us in connection with Mum's will, probate, sale of the house and inheritance tax calculations and submissions. You have all been most sympathetic and understanding, carefully - and dare I say patiently - steering us through all the paperwork at the various stages of the process. Please pass on our sincere thanks and appreciation for all you have all done for us. I can't imagine any other company, or should I say group of professional individuals, that could have been so helpful and understanding at this difficult time. Thank you."
