Making a rod for your own back

Pursuing a service standard of “Excellent” is definitely a case of making a rod for your own backIn my business, I strive for a truly excellent standard of service and, inevitably, I do not always achieve it. When I fail, I feel mortified, but (illogically) I also slightly resent it when clients point out how I have failed to achieve the standard I try to set – I feel unfairly...
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A follow-up for the Hoodeners Horse

A follow-up post for the Hoodeners Horse is here Comments
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The Hoodeners Horse, Great Chart, Ashford

I have reporeted on this excellent pub in my other blog, Abaddons Musings, but really it should receive a mention here, in my blog devoted to pubs, too – see the Abaddons Musings blogpost here Comments
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Not a clean getaway

If you have a leasehold pub (or any leasehold commercial premises), selling the lease on to a new tenant does not end your potential liability. Even though the landlord will insist on approving the new tenant before consenting to the transfer of the lease, he or she will also expect you, as the outgoing tenant, to stand as personal guarantor for the new tenant: either explicity under an...
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Right to (car) Repair Choice campaign

Keith Robles, a member of Wealden Business Group gave a presentation today at the group’s breakfast networking meeting. Keith buys and sells used cars, but also is involved with a local independent garage on the servicing and repairs side (as well as sales). His presentation was about the “Right to Repair Choice” campaignVery briefly, at present the European Union obliges motor...
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Latest company update from Nelsons

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